Terms and Conditions


The ownership of this website, bergstromspain.com, hereinafter "Website" is held by Dirna Bergstrom S.L., holder of NIF ES-B86653995, registered in the Company Register of Madrid, Volume 30,723, Eighth Section, Page M-552,885, First Register, and whose contact details are: Calle Francisco Alonso, 6 - 28806 Alcalá de Henares.

This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website and the purchase or acquisition of products and/or services on it (hereinafter, Conditions).

In addition to reading these Conditions, before accessing, browsing and/or using this website, the User must have read the Legal Notice and the General Conditions of Use, including the cookies policy, if any, and the privacy and data protection policy of Dirna Bergstrom S.L.

By using this Website or by making and/or requesting the purchase of a product and/or service through this Website, the User agrees to be bound by these Terms and Conditions and all of the above, and if you do not agree to all of the above, you should not use this Website.

You are also advised that these Terms and Conditions may be subject to change. The User is responsible for consulting them each time they access, browse and/or use the Website, as those in force at the time the purchase of products and/or services is requested will be applicable.

For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact details provided above or, where appropriate, using the contact form.


It is a prerequisite for the purchase of the products offered on this site that you read and accept the following Terms and Conditions set out below. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use herein. All products that are offered by our website and that may be created, charged, shipped or presented by a third party website will be subject to their own Terms and Conditions. In some cases, in order to purchase a product, it will be necessary for the user to register by entering reliable personal data and defining a password.

The user can choose and change the password for their account administration access at any time, in the event they have registered and it is necessary for the purchase of any of our products.

bergstromspain.com assumes no liability in the event that the user gives the password to a third party.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which may include verification of product stock and availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected payment method. In some cases, email verification may be required.

The prices of the products offered in this Online Store are valid only for purchases made on this website.


Access, browsing and use of the Website confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), and therefore, from the moment browsing the Website begins, all the Conditions established herein are accepted, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of obligatory compliance as the case may be.

The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:

  • Using this Website only to make legally valid enquiries and purchases or acquisitions.
  • Not making any false or fraudulent purchases. If such a purchase was reasonably considered to have been made, it could be cancelled and the relevant authorities would be informed.
  • Providing truthful and lawful contact details, e.g. e-mail address, postal address and/or other details (see Legal Notice and General Conditions of Use).
  • The User declares that they are over 18 years of age and have the legal capacity to enter into contracts through this Website.

    The Website is primarily intended for Users residing in Spain. Dirna Bergstrom S.L. makes no representation that the Website complies with the laws of other countries, either in whole or in part. Dirna Bergstrom S.L. declines all liability that may arise from such access, nor does it guarantee delivery or provision of services outside Spain.

    The User may formalise, as they wish, with Dirna Bergstrom S.L. the contract of sale of the desired products and/or services in any of the languages in which the present Conditions are available on this Website.


    Dirna Bergstrom S.L. through its website grants a licence for users to use the products that are sold on this website in accordance with the Terms and Conditions described in this document.


    If applicable (for sale of software, templates, or other design and programming product) you may not place any of our products, modified or unmodified, on a CD, website or any other medium and offer them for redistribution or resale of any kind.


    You may not claim intellectual or proprietary ownership of any of our products, modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without warranty of any kind, express or implied. In no event shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.


    In the case of products that are irrevocable non-tangible goods, we do not issue refunds after the product is shipped, it is your responsibility to understand what you are buying before you buy it. Please read carefully before purchasing. We only make exceptions to this rule when the description does not match the product. There are some products that may have a warranty and the possibility of a refund, but this will be specified at the time of purchase. In such cases the warranty will only cover manufacturing faults and will only become effective when the product has been used correctly. The warranty does not cover malfunctions or damage caused by improper use. The terms of the warranty are associated with manufacturing and operational faults under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes:

  • According to the technical specifications indicated for each product.
  • Under ambient conditions according to the specifications indicated by the manufacturer.
  • Specific use for its factory-designed function.
  • Electrical operating condition according to the specifications and tolerances indicated.

    The customer's purchase may be postponed for anti-fraud checks. It may also be suspended for a longer period of time for further investigation to prevent fraudulent transactions.


    bergstromspain.com guarantees that the personal information you submit will be treated in accordance with the provisions of the data protection policy (Legal Notice and General Conditions of Use). Data entered by a user or in the case of the required validation of orders will not be divulged to third parties, unless it must be disclosed in compliance with a court order or legal requirements.

    Subscription to email marketing newsletters is voluntary and may be selected when you create your account.

    By accessing, browsing and/or using the Website, the User consents to the processing of such information and data and declares that all information or data provided is true.


    Access to, browsing and/or use of this Website and contracts for the purchase of products through it shall be governed by Spanish law.

    Any controversy, problem or disagreement arising out of or related to the access, browsing and/or use of the Website, or to the interpretation and execution of these Conditions, or to the sales contracts between Dirna Bergstrom S.L. and the User, shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.


    Users may send Dirna Bergstrom S.L. their complaints, claims or any other comments they may wish to make through the contact details provided at the beginning of these Conditions (General Information).